Privacy Policy
Last updated: January 2025
About This Policy
Yuko Jewellery is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data in accordance with the Australian Privacy Act 1988.
Information We Collect
We gather personal information through our website, email enquiries, and online purchases. Personal information includes details that identify you as an individual:
- Name and contact details (email, phone, address)
- Shipping and billing addresses
- Order history and preferences
- Enquiry and correspondence records
How We Use Your Information
We use collected information to:
- Process and fulfil your orders
- Respond to enquiries and provide customer support
- Send order confirmations and shipping updates
- Inform you about new collections and studio news (with your consent)
- Improve our website and services
Third-Party Services
We may share personal information with trusted third parties for service delivery:
- Stripe: Secure payment processing
- Australia Post / Courier services: Order delivery
- Vercel: Website hosting
These providers have their own privacy policies and handle your data according to their terms. We do not sell or share your personal information for marketing purposes.
Payment Security
All payment transactions are processed securely through Stripe using SSL encryption. We do not store credit card details on our servers. Your payment information is transmitted directly to Stripe's secure payment gateway.
Cookies
Our website uses essential cookies to enable shopping cart functionality and remember your preferences. We record IP addresses during checkout for security purposes. We do not use tracking cookies for advertising.
Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Data Quality & Security
We take reasonable steps to ensure your personal information is accurate, complete, and up-to-date. Your data is stored securely to prevent misuse, loss, or unauthorised access. Please notify us promptly if any of your details change.
Contact Us
For privacy enquiries, to access your information, or to make a complaint, please contact:
Yuko Fujita
Email: yuko@yukojewellery.com.au
Melbourne, Australia
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated revision date.